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O'Brien Bartlett Property Management
O'Brien Bartlett First National Real Estate prides itself on being the leading Property Management office in the Mudgee district with a team of dedicated and trained staff currently managing in excess of 400 properties, covering all spectrums of the market with a Residential, Commercial, Industrial, Holiday, Serviced Apartments and Storage Unit portfolio.
This enables our team to provide sound advice based on experience to both Landlords and Tenants on all facets of the Investment Property Management.
Our team comprises two active principals, Tim O'Brien with over 20 years in the Real Estate Industry and Geoff Bartlett with over 7 years experience, both of whom are fully licensed Agents.
The day to day operation is managed by our Senior Property Manager Stephen Goodwin with over 9 years Property Management experience and is assisted by Maree Maiden and Olivia Bennett.
So whether you are looking to rent, lease or buy an Investment Property, talk to the team that cares, the team dedicated to ensuring your investment property is professionally managed to provide you with a worry free investment and optimum return.
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First National Property Managers Put You First - Staff Who Are Experts In Their Field
Real Estate regulations are constantly changing, so our office is always up to date on the latest procedures and trends, rules and regulations. We use professional systems, combined with friendly, efficient customer services.
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It Has To Be In Writing
O'Brien Bartlett First National Real Estate acts in your best interests. Our agreement to manage your valuable asset is completed in writing as is the tenancy agreement, for the protection or all parties.
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The Most Suitable Tenant For Your Property
We consult our prospect lists, advertise if necessary, always interview prospects, and seek and follow-up references from interested parties. We ensure all agreements are signed and executed and all monies paid before access is granted to the tenant.
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First Class Attention To Detail
For the care of your valuable asset we prepare a written inspection report at the commencement of each tenancy and ensure a rental bong is lodged. We also inspect the property when the tenant vacates and release bonds only if the condition is satisfactory. During the tenancy we conduct inspections and, when necessary, will arrange important repairs and maintenance. We will advise in advance on any maintenance required and arrange to carry out the work.
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Efficient Financial Transactions
We collect monies and issue receipts on your behalf, as well as monitoring rents to ensure they are paid in accordance with your tenancy agreement. We account to you regularly or as agreed for monies to be paid by cheque or banked at the institution of your choice.
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Expert Advice
Real Estate is a secure means of investment for your future. We can help build your portfolio using our local experience and, in many offices, with our local exclusive computerised investment package. We offer management services for commercial and industrial property, as well as residential.
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An International Network Of Offices
With over 550 offices in Australia and New Zealand, O'Brien Bartlett First National Real Estate can assist you with managing, servicing or buying property interstate or overseas.
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Who Manages The Property
All property requires ongoing maintenance.
There are landlords who take an active and hands-on role in the management of their property and those who are happy to have an agent professionally manage their investment.
Obviously, those who manage their own property must be prepared to oversee their own repairs, or organise a qualified tradesman, do their own cleaning, collection of rent, preparation of leases / Tenancy Agreements.
Frequent changes to the Acts of Parliament in each State means changes to the way the property is administered. Many of these include administrative duties like appropriate records being kept, for example receipting, access notices for inspections, inspection sheets, Tribunal hearings, Bond lodgements / refunds.
In addition, they are required to
· ensure the premises are clean / secure and fit for occupation at the beginning of the tenancy.
· ensure all appliances and facilities are in good working order and safe.
· be available to arrange urgent or essential repairs or reimburse the tenant for same.
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Marketing Your Property
Marketing your property for tenancy is something that needs consideration.
Highlighting your property amongst the myriad of other properties being advertised is a difficult task.
The rent being asked, location, attributes of the property and community facilities are all aspects that prospective tenants will take into account when considering a property to be rented.
O'Brien Bartlett First National Real Estate will consult their database of prospective tenants waiting for properties. Our office constantly attracts many rental enquiries from prospective tenants.
In addition, our expertise in presenting advertisements in many cases can make the difference between a tenanted and a vacant property.
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Your Property On Show
Prior to renting your property, you should look at any improvements or maintenance that should take place.
The better your property is presented, the easier it will be to rent and you are more likely to attract better quality tenants.
Particular attention should be given to:
· Well presented and tidy garden
· Appliances in safe working order
· Minor repairs to sticking doors, windows, taps and toilets
· Cleanliness
· Having carpets professionally cleaned and any necessary re-painting
· A clean tidy well presented property
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The Tenant
The next step is to rent the property. Selecting a suitable tenant for your property is extremely important. As such, you need to select someone who you believe will look after your investment and be in a position to pay the rent. Remember you will use money from rent to offset your investment loan.
Privacy legislation prevents you from gaining credit checks, however, Real Estate agents have processes in place that assist in tenant selection including reference checks through agencies established for this purpose and gaining thorough employment details.
They may have a list or prospective tenants waiting for particular types of properties.
Other duties that a landlord may have to perform:
These additional duties and responsibilities are required of a landlord or real estate agent.
· arrange repairs and maintenance
· strict arrears control
· arrange inspections or properties for prospective tenants
· legislation may require the provision of a trust account for the safe keeping of the rental bond with an independent authority such as a rental bond board or tribunal inspection of properties to review condition
· prepare detailed condition / inspection report, collect rent
· arrange insurances, rates and other payments attend any statutory tribunals
· prepare applications and arrange for the serving of notices in compliance with relative legislations or tenancy agreements.
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What Does Your Property Manager Do For You
O'Brien Bartlett First National Real Estate have a Property Management Department which is solely dedicated to managing investment properties.
In the main, our services include the following:
· Establishment of an appropriate rent
· Organise the advertising for the property for rent
· Showing prospective tenants through the property
· Receipt of applications and screening of appropriate tenants
· Optional checking with Landlord on screening new tenants
· Completion of all relevant documents requires under the Residential Tenancies Act
· Receipt of rent monies
· Follow up on any arrears in rental payments
· Organisation or repairs / maintenance
· Provide the landlord with regular payments and statements
· Payment of accounts
· Conduct initial, final and routine inspections of property
· Organisation of and representation at tribunal hearings
· Bond collection and the first 2 weeks rent in advance prior to tenant moving into the property
· Lodgement of Bond with the appropriate body
· Provide insurance, if necessary
· Personal service from trained and local property management team
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Legislation
Each state has legislation governing residential tenancies and it is vital that whoever is managing the property fully understands the requirements and the obligations of landlords and tenants.
Under many of the Acts governing residential tenancy, tribunals are established to oversee any disputes and administer rental bonds. The results of many hearings relating to residential tenancies are highly dependant on very accurate records and maintaining the systems used by the person managing the property.
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Agreement Between Landlords And Tenants
Each state has legislation governing residential tenancies and it is vital that whoever is managing the property fully understands the requirements and the obligations of landlords and tenants.
Under many of the Acts governing residential tenancy, tribunals are established to oversee any disputes and administer rental bonds. The results of many hearings relating to residential tenancies are highly dependant on very accurate records and maintaining the systems used by the person managing the property.
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Agreement Between Landlords And Real Estate Agents
A landlord will be required to complete a management agreement which engages the agent to manage the property on their behalf.
The agreement documents all aspects of management and outlines performance and responsibility by the agent.
Agreements may be altered or updated as circumstances change.
Included in the agreement will be:
· agency fees
· regularity and reporting of inspections
· details of payment to landlord
· level of expenditure and process in relation to maintenance / repairs
· notice required for cancellation of agreement
· rent reviews
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What Your O'Brien Bartlett First National Property Manager Can Do For You
O'Brien Bartlett First National Real Estate offers a complete Property Management service for property investors.
Being a part of Australia’s largest and most successful real estate network of over 550 offices, the marketing services, systems and professional development are at the leading edge of the industry.
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Our Property Managers Are Well Known For Attention To Detail
For the care of your valuable asset O'Brien Bartlett First National Real Estate Property Managers prepare a written inspection report at the commencement of each tenancy and ensure a rental bond is lodged.
An inspection of the property when a tenant vacates is a standard procedure within O'Brien Bartlett First National Real Estate and bonds will only be released is the condition is satisfactory.
Inspections are conducted during the tenancy and important repairs and maintenance will be arranged, with your approval.
Financial transactions are conducted with efficiency and receipts issued for all monies received on your behalf. You are accounted to regularly and monies are paid by cheque or deposited in an institution of your choice.
We can arrange insurance, which not only covers your property, contents and public liability, but the possibility of loss of rent.
Our Property Management Team has local experience and establishes a rental value by comparing your property and similar properties currently let.
By maintaining your asset in good repair and ensuring it is well presented, you will maximise rent, reduce vacancy and attract a high standard of tenant.
Vacant properties cost you money and are a security risk.
O'Brien Bartlett First National Real Estate offers expertise in property investment and can assist in building your portfolio as a secure means of investment for your future.
O'Brien Bartlett First National Property Management services cover Residential, Commercial and Industrial property.
With over 550 offices in Australia, New Zealand & Singapore together with associated links with overseas networks including Prudential Referral Services International, we can offer services anywhere and attract tenants from far and wide.
As mentioned earlier, O'Brien Bartlett First National offers a guarantee of service unique in the industry.
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Terms Relating To Property Investment And Management
Lease / Tenancy Agreement – is an agreement for possession, not ownership, of a property for a set period
Lessee / Tenant – is one who leases / rents a property from a lessor or owner
Tenancy Agreement Document – sets out details of the property to be rented and the terms and conditions agreed to between landlord and the tenant
Landlord – is the owner of a property being rented
Negative Gearing – is where the costs associated with your property investment exceed the income received over the tax year. This loss can be used to offset other income in that year’s tax return
Net Yeild – is the income on your property less certain expenses such as rates, insurance, maintenance and body corporate levies
Depreciation – is non cash allowance that you may be able to claim on your tax which reflects the limited life of an asset.
Capital Gains Tax – is the tax based on the difference between the purchase and selling price, less inflation, applied upon the sale of an investment property.
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What Is A Database Check?
Database checks are conducted on all tenants applying for a property through O'Brien Bartlett First National Real Estate. Within Australia there are two databases used by Real Estate Agents to lodge and check bad tenants. These are Tenants Reference Australia (TRA) and TICA. Any tenant who has rented through an agency that uses these databases and has defaulted in some way will be lodged on theses databases. This can greatly reduce your chances of getting a tenant with a previous bad rental history.
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What Happens When A Tenant Stops Paying Rent?
When a tenant falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.
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How Do Tenants Pay Their Rent?
Tenants have several options to pay their rent, leaving no excuse for late payments. - By cheque or money order - Internet Banking through their chosen financial institution - Direct debit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer.
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When Does The Rent Money Get Paid Into My Account?
At the end of every month all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.
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